Get In Touch
LET’S CONNECT
Have questions about our products? Need help with an order? We’re here for you.
EMAIL US
For general inquiries and support
hello@ultrathink.com
CALL US
Mon-Fri, 9AM – 6PM EST
+1 (888) 555-ULTRA
VISIT US
Our flagship store
New York City
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 5-7 business days within the US. International orders typically arrive within 10-14 business days. Express shipping options are available at checkout.
What is your return policy?
We offer a 30-day return policy on all unworn items in original packaging. Simply initiate a return through your account or contact our support team for assistance.
How do I find my size?
Each product page includes a detailed size guide. Our footwear tends to run true to size, but we recommend going up half a size if you’re between sizes or prefer a roomier fit.
Do you ship internationally?
Yes! We ship to over 50 countries worldwide. Free shipping is available on orders over $100 for US customers, and over $150 for international orders.
READY TO GEAR UP?
Browse our latest collection and find the perfect gear for your next adventure.